Privacy Policy
Last updated: 2026
1. Information we collect
When you submit an enquiry through our website, we collect your name, company name, email address, phone number (if provided), message, and details about the products you are interested in.
2. How we use your information
We use this information solely to respond to your enquiry, prepare quotations, process orders, and provide customer support. We do not sell, rent, or trade your personal information. We only send marketing communications if you have explicitly opted in.
3. Cookies and analytics
We use essential cookies to operate the website and may use analytics cookies to understand how visitors interact with our site. You can control cookies through your browser settings.
4. Data sharing
We do not share your personal information with third parties except as necessary to fulfil your request (for example, freight forwarders or customs agents for shipment processing) or as required by law.
5. Data retention and security
Your data is stored on secure infrastructure with access restricted to authorised personnel. We retain personal information only for as long as necessary to service your requests and comply with legal obligations, after which it is securely deleted or anonymised.
6. Your rights
You have the right to access, correct, or delete your personal information at any time. We comply with South Africa's Protection of Personal Information Act (POPIA) and applicable international data-protection standards.
7. Contact us
For any privacy-related questions or to exercise your rights, please contact us via the details on our Contact page.